Privacy policy

Article 1 : Preamble

The purpose of this privacy policy is to inform users of the website:

  • on how their personal data is collected. Any information used to identify a user is considered personal data. This may include: first and last names, age, postal or e-mail address, location or IP address or IP address (non-exhaustive list);
  • On the rights they have regarding this data;
  • who is responsible for processing the personal data collected;
  • on the recipients of this personal data;
  • on the site’s cookie policy.

This policy supplements the legal notice and the General Terms of Sale available to users at the following address:

Article 2: Principles relating to the collection and and processing of personal data.

In accordance with Article 5 of European Regulation 2016/679, personal data is:

  • Processed lawfully, fairly and transparently with regard to the person concerned;
  • Collected for specified purposes (cf. Article 3.1 hereof), legitimate purposes, and not further processed in a way incompatible with these purposes;
  • Adequate, relevant and limited to that which is necessary for the purposes for which they are processed;
  • accurate and, if required, kept up to date. All reasonable measures must be taken to ensure that personal data which is inaccurate, in view of the purposes for which they are processed, are deleted or erased or rectified without delay;
  • kept in a form which permits identification of the persons concerned for no longer than is necessary for the purposes for which they are processed;
  • Processed in a way to ensure appropriate security of the data collected, including protection against unauthorized or unlawful processing and against accidental loss, destruction or accidental damage, by means of appropriate technical or organizational measures.

Processing is lawful only if, and in the event, at least one of the following conditions is met:

  • The data subject has consented to the processing of his/her personal data for one or more specific purposes;
  • The processing is necessary for the performance of a contract to which the data subject is a party, or to carry out pre-contractual ;
  • processing is necessary for compliance with a legal obligation to which the data controller is subject of;
  • processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the controller;
  • Processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party unless the interests or fundamental rights and freedoms of the data subject prevail requiring a protection of personal data, especially when the data subject is a child.

Article 3: Personal data collected and processed in the context of site navigation

Article 3.1 : Data collected

We collect the following personal data from our users:

  • Identifying information (name, address, e-mail address, telephone number, etc.)
  • Payment information (credit card details, bank account information, etc.)
  • Demographic information (age, gender, nationality, etc.)
  • Connection data IP-address
  • Device type
  • Unique device identification number
  • Type of Internet browser (e.g. Firefox, Safari, Chrome, Internet Explorer, for example)
    Internet Service Provider
  • Operating system
  • Mobile operator
  • Location data (if enabled)
  • Other personal data voluntarily provided by the user, such as specific booking preferences.


Article 3.2 : Use of personal data

The personal data collected is used for the following purposes:

  • Manage reservations and payments
  • Communicate with users regarding reservations, updates and special offers
  • Provide information on properties available for rental
  • Personalize the user experience by offering recommendations tailored to their preferences
  • Improve our services and carry out statistical analyses


Article 3.3: Use of personal data

We retain personal data for as long as necessary for the purposes mentioned in this declaration, as well as to comply with legal obligations regarding data retention. We put in place appropriate technical and organizational security measures to protect personal data against unauthorized use, loss or alteration.

Article 3.4 : Data hosting

The website is hosted by o2switch – 222 Boulevard
Gustave Flaubert, Clermont-Ferrand, France.

Director of publication:

Nathalie Fabre.

Article 4: Sharing of personal data

In the context of our holiday rental activity, we may share users’ personal data with the following third parties:

  • Owners or managers of properties to facilitate reservations
  • Third-party service providers who help us provide our services, such as secure payment services or accommodation services.
  • Business partners with whom we collaborate to offer special offers or complementary services
  • Legal authorities, if necessary to comply with the law

Article 5: Users’ rights with regard to data collection and processing.

Users have certain rights concerning their personal data, in particular:

  • Access their personal data and request information on their use
  • Rectify or update their personal data
  • Request the deletion of their personal data, subject to legal data retention obligations
  • Limit the processing of their personal data
  • To object to the processing of their personal data on legitimate reasons
  • Exercise their right to data transfers

All users concerned by the processing of their personal data may avail themselves of the following rights, pursuant to European Regulation 2016/679 and the French Data Protection Act (Law 78-17 of January 6, 1978):

  • Right of access, rectification and right of deletion of data (posed respectively in Articles 15, 16 and 17 of the RGPD);
  • The right to data transfers (article 20 of the RGPD) limitation (article 18 of the RGPD) and to object to data processing data (Article 21 of the GDPR);
  • Right not to be subject to a decision based exclusively on an automated process
  • Right to determine the fate of data after death;
  • Right to have recourse to the competent supervisory authority (Article 77 of the RGPD).

To exercise your rights, please write to EOLE zone la jambette c/o cottrell 97232 le Lamentin or by e-mail at
In order for the data controller to grantyour request, you may be required to provide certain information, such as first and last names, e-mail address and account, personal space or subscriber number.

Article 6: Cookies and similar technologies.

We use cookies and similar technologies to collect information on the use of our site. This data helps us to improve our users’ experience and to provide personalized offers. Users could manage their cookie preferences in their browser settings.

Article 7: Conditions for modifying the Privacy Policy.

We may update this privacy statement from time to time to reflect changes in our data protection practices and legal protection practices as well as legal changes. Users will be informed of important changes via our usual communication channels.
If you have any questions or requests concerning this data protection statement, please contact us at